Parent survey for Best Start In Life Strategy

1. Have you looked for information, advice or support regarding your child or young person?

Yes No

2. What information, advice or support were you looking for?

(Select all that apply)

Behaviour at home Parenting advice School attendance Emotional wellbeing Mental health concerns Online safety and social media Special Educational Needs and Disabilities (SEND) Child development Family relationships Substance misuse Youth crime or anti-social behaviour Domestic abuse Financial concerns affecting family life Housing concerns Physical health concerns Activities and support available locally Infant Feeding Other

If other, please specify

3. Where did you first go for information, advice or support?

Family member or friend Professional Voluntary or community organisation Internet search (e.g. Google) Social media Online parenting forums or groups AI platform (e.g. ChatGPT or Copilot) 0-19 Healthy Child Team website Stockton Parent Carer Forum Other

If other, please specify

4. If you selected Professional, please tell us which professional:

Teacher or school staff member Health Visitor School Nurse GP Family Hub Early Help Worker Social Worker Youth Worker SEND Professional Other

If other, please specify

5. Which Social Media Platforms do you use to get advice, tips, support:

(Select all that apply)

Facebook YouTube TikTok Instagram Snapchat X (Twitter) I don’t use social media to get advice, tips, support Other

If other, please specify

6. Which source has been the most helpful?

7. Which source do you trust the most?

Family member or friend Professional Local Authority website NHS website Voluntary or community organisation Internet search (e.g. Google) Social media Online parenting forum AI platform 0-19 Healthy Child Team website Stockton Parent Carer Forum Other

If other, please specify

8. What was the main reason you chose this source first?

Easy to access Recommended by someone Trusted source Quickest way to get information Available outside of office hours Anonymous/private Used it previously Other

If other, please specify

9. How easy was it to find the information, advice or support you needed?

Very easy Easy Difficult Very difficult

10. How confident did you feel about knowing where to go for help?

Very confident Confident Somewhat confident Not very confident Not at all confident

11. Were you able to find the information, advice or support you needed?

Yes, completely Yes, partly No

12. If you experienced difficulties finding information or support, what were the main barriers?

(Select all that apply)

I did not know where to go There were too many sources of information Information was difficult to understand Information was out of date I was unsure which service could help Services were difficult to contact Waiting times were too long Information was difficult to find online Other

If other, please specify

13. Before today, were you aware of the following services and resources?

14. Have you ever used any of the following services or resources?

15. How would you prefer to receive information and advice?

(Select up to three)

Telephone Face-to-face Social media A single website with all information in one place Live webchat Email Text message Video content Online workshops or webinars Mobile app Printed information

16. Which social media platforms would you be most likely to use to access parenting information and advice?

Facebook YouTube TikTok Instagram Snapchat X (Twitter) None of the above

Questions